Currently Reading: Pakistan Post Back To Cave Era With Manual Log Keeping
Pakistan Post has witnessed yet another setback. The finance department of this government organization has reverted to manual logs record-keeping. This situation has arisen due to the fact that their Centralized Software Solution (CSS) has been rendered non-functional and disabled until further notice due to an alleged disagreement of severe nature between the senior officials of Pakistan Post and members of the Federal Ministry of Communications.
As a direct result of this CSS block, employees at GPOs all over the country have been forced to transfer all the new data on excel sheets in order to keep a track record so that when CSS is reactivated, the unregistered data is entered in digital data cells.
Pakistan Post reverts back to manual ledger system https://t.co/wP2aKyxMeK
— Profit Magazine (@Profitpk) October 28, 2020
Cracks In The Manual System
Many senior and experienced officials at general post offices have expressed their apprehension and brought into government’s notice that record-keeping using a manual logging system gives room to the possibility of ghost transactions in many saving accounts. Pakistan Post’s CSS was developed for this very reason so that the aim to automate seven essential financial services in all GPOs across Pakistan via secure networking channels is achieved.
A thorough internal inquiry report issued by Pakistan Post tells that Telconet, which is a renowned software company, had won the contract for the providing the company CSS back in 2012. Telconet had invested a huge chunk of revenue, rounding up to about, $650,000 to a company called Escher software license. Escher was to provide with the software, consulting, training, and support services for deploying the CSS.
The report also remarked that Telconet had successfully implemented all seven financial services in line with the contract. Telconet had been providing software service to Pakistan Post for Rs. 70 million per year. According to the deal, Pakistan Post’s contract with Telconet expired in February 2019. Telconet then awarded the contract to a new private software development vendor for Rs. 130 million per year.
Telconet At The Blame?
Pakistan Post inquiry report said that the software service became non-functional only after a few months after the new vendor was hired for almost double the fee, alleging that Telconet had something to do with the software becoming non-functional. Telconet has strongly rejected the inquiry report of Pakistan Post, arguing back that the organization expressed its satisfaction with its performance during the first three years which is why in the first place, the service contract was extended till 2019.
Federal Investigation Agency (FIA) has also initiated an inquiry against senior officials of Pakistan Post for serious violations in awarding the contract of the CSS, as clarified in relevant sections of law.
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